Terms and Conditions
The following apply to all Sales and Product Installations
DISCOUNTS
50% OFF Opening or Closing Special: Limited to new clients signing a weekly service contract between 4/1 and 10/31 for a minimum of 20 visits other than the opening and closing visit.All discounts are exclusive and can not be combined with any other offer unless otherwise stated.
All discounts are labor only unless otherwise stated.
60-Day Money-Back Guarantee
ECOsmarteŽ POOL SYSTEMS: Money is refunded minus installation expense, shipping charges, trip charges and 15% restock fee. After 60 Days, merchandise exchanges only, no cash refunds permitted.NON-ECOSMARTE EQUIPMENT: Nonrefundable, equipment exchanges only minus installation expense, trip charges and shipping charges.
WARRANTIES
ECOsmarte® EQUIPMENT: 5 Year Equipment / Parts ONLY. No Labor Warranty. Showroom repair or replacement available at no charge. All warranty work guaranteed at trip charge rate only. All trip charges will be invoiced and will require timely payment to maintain all warranties, per respective manufacturer.NON-ECOsmarte® EQUIPMENT: All equipment shall carry the manufacturers warranty and shall be handled through the manufacturer. No labor warranty.
INSTALLATIONS & DELIVERIES
Quoted installations include the following for each product:Ambassador Pool Service cannot perform any electrical panel or disconnect labor.
ECOsmarte® SPA SYSTEM: Includes chamber and pressure switch installed on pressure line or chamber or independent timer plugged into wall outlet or direct plugin to ozone.
ECOsmarte® POOL SYSTEM: Includes chamber installation and plug-in of 110V Control box to existing 110V outlet. Does not include: installing 220V timer or wiring to existing timer or install of 110V outlet. Programmable units must be specified to 220V or 110V and pump relay option defined before install.
POOL FILTERS: Includes installation of filter and backwash valve. Does not include replacement of any ball or gate valves, pump seals or other leaks. Does not include removal of existing filter.
POOL HEATERS: Includes plumbing of heater, set aside previous. Does not include gas or electrical work or disposal of old heater. NOTE: Heaters above 180,000 BTU require minimum 3/4" gas line.
PAYMENT
INSTALLATIONS: In cases of product installation, minimum of 50 percent payment is due upon ordering product, balance is due upon installation.INVOICED TRANSACTIONS: Payment is due on the date shown on the invoice. Payment will be considered late if not received within 10 days of the due date shown on the invoice. If payment is not received within 10 days, a late fee of 6% of the outstanding balance will be assessed. The due date applies only to the current charges and does not extend the due date for previous or unpaid balances.
